Brussels, 23 June 2021 – AKKA Technologies, a European leader in engineering consulting and R&D services, is proud to announce its selection by a major Telecoms operator to provide assistance in the migration of their Customer Relationship Management (CRM) system, from an obsolete server to a latest generation server, the JBoss (WildFly)/JBPM.
AKKA has been entrusted with this high-stakes migration, on the basis of its strong domain expertise, as full twenty-four seven availability of the service and overall performance must be maintained, with response times reduced to a minimum.
In order to maintain the availability of the services for the users, migrations will be launched, functionality by functionality, to a new target architecture compatible with the old architecture.
This migration will need to be carried out at isoperimeter and iso-functionalities, excluding applications or functionalities not used by the operator. Connectors, webservices, batches and workflows will be migrated to the new architecture based on JBoss (WildFly) / JBPM, the goal being to no longer have applications based on the old technology by 31 March 2022. The maintainability, scalability and operability of the new system will also allow better responsiveness and a higher level of service than the one used today.
Consultants from the French BU will be mobilized, mainly in Île-de-France for nearly a year, on this project.
Luigi Boggione, Sales Director and Executive Vice-President of Digital & Diversification Business Line, comments: “We are delighted to reaffirm our long-standing relationship with this major player, and to have been chosen to support them in this important transition. Our expertise in the software used, as well as our proximity to this customer, has enabled us to meet their needs perfectly, offering innovative solutions for their target architecture. “